All services are now operating as normal. Redis is reporting normal status. TITAN and Redis are reviewing. We apologize for any inconvenience this has caused your users.
If you have any additional questions or concerns, please contact TITAN support at firstname.lastname@example.org or (844) 467-4700. Thank you.
TITAN has narrowed the issue down to intermittent issues with an outside provider of services, Redis. We are currently in contact with the team to resolve.
TITAN School Solutions is currently experiencing a disruption of services. The issue was identified at 2019-09-03 18:09. The team is aware of the situation and is currently working to resolve in a timely manner. Please note that off-line serving from your POS is available and will synchronize data when services resume as normal. Additional information will be posted here as it becomes available. We apologize for any inconvenience this has caused your users. Thank you.