All services are now operating as normal. We had a technical issue with our SQL groups and we were able to resolve with our cloud service provider. We apologize for any inconvenience this has caused your users. If you have any additional questions or concerns, please contact TITAN support at email@example.com or (844) 467-4700. Thank you.
TITAN School Solutions is currently offline with the following services listed below:
User Services / API
User Services / District Portal
User Services / Family Portal
User Services / OData Query Endpoint
User Services / Reporting
Outbound Communication / Email
Outbound Communication / PDF
Outbound Communication / SFTP
Outbound Communication / SMS
Outbound Communication / Voice
Infrastructure / Google Cloud
Infrastructure / Redis
We are working with our cloud vendor to diagnose and resolve the issue. Additional information will be posted here as it becomes available. We apologize for any inconvenience this has caused your users. Thank you.