Service Disruption

Resolved

All services are now operating as normal. We had a technical issue with our SQL groups and we were able to resolve with our cloud service provider. We apologize for any inconvenience this has caused your users. If you have any additional questions or concerns, please contact TITAN support at support@titank12.com or (844) 467-4700. Thank you.

Investigating

TITAN School Solutions is currently offline with the following services listed below:
Affected Services:

  • User Services / API

  • User Services / District Portal

  • User Services / Family Portal

  • User Services / OData Query Endpoint

  • User Services / Reporting

  • Outbound Communication / Email

  • Outbound Communication / PDF

  • Outbound Communication / SFTP

  • Outbound Communication / SMS

  • Outbound Communication / Voice

  • Infrastructure / Google Cloud

  • Infrastructure / Redis

We are working with our cloud vendor to diagnose and resolve the issue. Additional information will be posted here as it becomes available. We apologize for any inconvenience this has caused your users. Thank you.

13 Affected Services: