Service Degradation
All services are now operating as normal. DNS propagation has completed, although there may be outliers for the next 24 hrs, as any leftover propagation finishes worldwide. The impact on US districts should be limited if at all. We apologize for any inconvenience this has caused your users. If you have any additional questions or concerns, please contact TITAN support at support@titank12.com or (844) 467-4700. Thank you.
TITAN School Solutions continues to monitor the DNS propagation. US Servers are mostly resolved, and most districts will not have any issues. Our operational monitoring is currently showing no issues. We will update again once complete resolution across all international servers. We apologize for the inconvenience.
TITAN School Solutions is currently experiencing DNS issues with the following services:
Affected Services:
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User Services / API
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User Services / District Portal
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User Services / Family Portal
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User Services / OData Query Endpoint
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User Services / Point of Service
We have corrected the issue and the correction is propagating over the next few hours. Additional information will be posted here as it becomes available. We apologize for any inconvenience this has caused your users. Thank you.
- User Services / API
- User Services / District Portal
- User Services / OData Query Endpoint
- User Services / Point of Service