Service Degradation

Resolved

TITAN experienced an issue with a SQL database process this morning that caused a spike in CPU utilization. The CPU utilization is processing within normal tolerances now.

All services are now operating as normal. We apologize for any inconvenience this has caused your users. If you have any additional questions or concerns, please contact TITAN support at support@titank12.com or (844) 467-4700. Thank you.

Opened

TITAN School Solutions is currently experiencing slowness with the following services:
Affected Services:

  • User Services / Point of Service

  • User Services / Reporting

We are monitoring the issue and taking corrective action as necessary to ensure a responsive user experience. Additional information will be posted here as it becomes available. We apologize for any inconvenience this has caused your users. Thank you.

2 Affected Services: