Service Degradation

Resolved

TITAN School Solutions is operating as normal. Service availability was resolved at 2021-08-26 21:01. We identified an issue with the load balancer and auto-scaling.

District access to the portal as well as POS terminals may be accessed online. Additional information may be posted based on the level or severity of the issue. Please refresh your browser to ensure session information is reset. We apologize for the inconvenience. If you have any additional questions or concerns, please contact TITAN support at support@titank12.com or (844) 467-4700. Thank you.

Opened

TITAN School Solutions is currently experiencing slowness with the following services:
Affected Services:

  • User Services / API

  • User Services / District Portal

  • User Services / Family Portal

We are monitoring the issue and taking corrective action as necessary to ensure a responsive user experience. Additional information will be posted here as it becomes available. We apologize for any inconvenience this has caused your users. Thank you.

3 Affected Services: