We are writing to update you on the service disruption that occurred on Friday, August 27, 2021. Over the weekend, our Engineering team and Database Consultants have worked to resolve the issues and your service is now performing normally. We’ve added additional resources to continuously monitor our infrastructure as we understand that these types of disruptions cause a significant impact on your daily operations.
Please accept our sincere apologies for the inconvenience you’ve experienced. If you have any additional questions or concerns, please contact TITAN support at firstname.lastname@example.org or (844) 467-4700.