Service Degradation - Error When logging in

Resolved

All services are now operating as normal. We apologize for any inconvenience this has caused your users. If you have any additional questions or concerns, please contact TITAN support at support@titank12.com or (844) 467-4700. Thank you.

Opened

TITAN School Solutions is currently experiencing slowness or errors with the following services:
Affected Services:

  • User Services / API

  • User Services / District Portal

  • User Services / Family Portal

We are monitoring the issue and taking corrective action as necessary to ensure a responsive user experience.
Current resolution is expected in approximately 2 hours (10AM EST)
Additional information will be posted here as it becomes available. We apologize for any inconvenience this has caused your users. Thank you.

3 Affected Services: