Point of Service

TITAN is experiencing an issue with POS licensing

Resolved

TITAN, A LINQ Solution is operating as normal. Service availability was resolved at 2022-10-14 16:39. District access to the portal as well as POS terminals may be accessed online. Additional information may be posted based on the level or severity of the issue. Please refresh your browser to ensure the session information is reset. We apologize for the inconvenience. If you have any additional questions or concerns, please contact TITAN support at support@titank12.com or (844) 467-4700. Thank you.

Opened

to reset your POS license:
Go to Configuration > Point of Service > Devices, click the Pencil on a device, and Clear Session, that is the first step to resolving this issue.

Then, on your terminals, you need to re-enter to POS Identifier (this is found in your Config > District > District Management > General area), and select school and terminal. The POS does function normally after this has been done.