LINQ Nutrition, TITAN is operating as normal. Service availability was resolved at 2023-08-19 18:46. District access to the portal as well as POS terminals may be accessed online. Additional information may be posted based on the level or severity of the issue. Please refresh your browser to ensure session information is reset. We apologize for the inconvenience. If you have any additional questions or concerns, please contact LINQ Nutrition, TITAN support at firstname.lastname@example.org Thank you.
Our architecture team has confirmed that an unplanned maintenance event on Google Cloud Platform was the cause of the service degradation experienced today at approximately 11:30 am EDT. They are continuing to work on this issue with the GCP services team to prevent any future similar issues from affecting our services. As of 4:00 pm EDT, all testing is showing a full return to platform health. Our team will continue to monitor our systems as our highest priority and will update on any additional identified issues. Please report any issues in the platform to our LINQ Nutrition support team at email@example.com.
At approximately 11:30 am Eastern Daylight Time on Friday, August 18, TITAN users may have experienced some connectivity or delayed response time issues in the TITAN District and Admin Portals, as well as on our LINQ Connect family portal. Initial indications point to an issue with Google Cloud Platform that is now resolved. We are monitoring closely as our highest priority and will update with additional information here and within TITAN Portal in the Messages area throughout the afternoon. We apologize for the disruption caused by this incident and continue to make our platform stability and response time our highest priority.
LINQ Nutrition, TITAN is currently experiencing slowness with the following services:
User Services / District Portal
User Services / Point of Service
We are monitoring the issue and taking corrective action as necessary to ensure a responsive user experience. Additional information will be posted here as it becomes available. We apologize for any inconvenience this has caused your users. Thank you.