Our architecture team has confirmed that an unplanned maintenance event on Google Cloud Platform was the cause of the service degradation experienced today at approximately 11:30 am EDT. They are continuing to work on this issue with the GCP services team to prevent any future similar issues from affecting our services. As of 4:00 pm EDT, all testing is showing a full return to platform health. Our team will continue to monitor our systems as our highest priority and will update on any additional identified issues. Please report any issues in the platform to our LINQ Nutrition support team at support@titank12.com.

At approximately 11:30 am Eastern Daylight Time on Friday, August 18, TITAN users may have experienced some connectivity or delayed response time issues in the TITAN District and Admin Portals, as well as on our LINQ Connect family portal. Initial indications point to an issue with Google Cloud Platform that is now resolved. We are monitoring closely as our highest priority and will update with additional information here and within TITAN Portal in the Messages area throughout the afternoon. We apologize for the disruption caused by this incident and continue to make our platform stability and response time our highest priority.