Problem Identified - POS Module

Løst

LINQ District Nutrition/TITAN is now operating as normal. POS Service availability was resolved at 2023-08-31 11:07 am EDT. District access to the portal as well as POS terminals may be accessed online. It will be necessary to clear your browser cache to ensure session information is reset. If your Point-Of-Service users experience a blank screen or difficulties connecting, follow these steps on the device:

Open the Chrome browser on the POS device
Click the 3 vertical dots on the upper right-hand side of the screen
Click History > then History again
Click “Clear Browsing Data” on the left of the screen
Change the Time Range to All Time
Clear Data
Go back to POS.titank12.com
If the system asks for the POS ID, your district admin can obtain this from Configuration > District Management > General.
Sign in with your Username and Password.

We apologize for the inconvenience and appreciate your patience as this issue was resolved. If you have any additional questions or concerns, please contact LINQ District Nutrition support at support@titank12.com or (888)464-5467. Thank you.

Problemer identificeret

LINQ District Nutrition/TITAN is currently experiencing a disruption of services. The issue was confirmed at 2023-08-31 9:45 am. Some customers may be receiving messages that their POS ID is invalid or offline. The technical team is aware of the situation and is currently working to resolve in a timely manner. Additional information will be posted here as it becomes available. We apologize for any inconvenience this has caused your users and thank you for your patience.

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