Service Degradation

Resolved

As of 7:00 pm ET, LINQ District Nutrition/TITAN services have returned to normal operations and we have had no additional reports of the service issues identified earlier today. We have addressed the root cause of the issue and apologize for the inconvenience. If you have any additional questions or concerns, please contact LINQ District Nutrition/TITAN support at support@titank12.com or (888) 464-5467.

Monitoring

LINQ District Nutrition, TITAN services are returning to normal operations. Our technical teams identified an issue with scaling and was able to make corrections. The team will be investigating the cause further to prevent any future issues and we will monitor during today’s peak operations. We apologize for any inconvenience that this may have caused your users. If you have any additional questions or concerns, please contact LINQ District Nutrition/TITAN support at support@titank12.com or (888) 464-5467. Thank you.

Investigating

LINQ District Nutrition/TITAN is currently experiencing intermittent slowness with the following services:

Affected Services:

  • User Services / API
  • User Services / District Portal
  • User Services / Point of Service
  • User Services / Reporting

We are investigating the issue and taking corrective action as necessary to ensure a responsive user experience. Additional information will be posted here as it becomes available.

4 Affected Services: