District Portal

LINQ Nutrition (TITAN) - Processing Meal Apps Issue

Resolved

LINQ Nutrition (TITAN) has now resolved the issue regarding districts receiving 500 errors when processing meal applications within District Portal. All services are now operating as normal and we do not anticipate any further issues.

We apologize for any inconvenience this may have caused, and sincerely appreciate your continued patience and support during this busy time of the year!

Monitoring

LINQ Nutrition (TITAN) is experiencing a disruption of services with regards of processing of meal applications. The issue was originally identified on 8/19/2024.

The team is continuing to work to resolve the disruption and will post additional information as it is made available. Please note that this does not impact your service on point of sale; nor impacts a parent’s ability to successfully submit a meal application via LINQ Connect. This issue is isolated to the TITAN District Portal.

We apologize for the inconvenience. Thank you for your continued patience.

Problem Identified

Good morning!

We are aware of an issue within the District Portal where some districts are unable to process meal applications. Users are experiencing 500 errors when they are processing meal applications within the District Portal.

Our team is looking into the matter, and we will provide updates as soon as possible.

We apologize for the inconvenience to you and your staff, and we appreciate your patience.