EMS LINQ, LLC

Point of Service

  1. Overview
  2. User Services
  3. Point of Service
  4. Issue

LINQ School Nutrition (TITAN) - Point of Sale Meal Service Disruption

Resolved

All services are now operating as normal. We apologize for any inconvenience this has caused your users. If you have any additional questions or concerns, please contact support at support@titank12.com.

Thank you!

Monitoring

LINQ School Nutrition (TITAN) is continuing to monitor the situation that just transpired on the point of sale. However, districts are reporting that services are now operating as normal on the point of sale.

We apologize for any inconvenience this has caused your users. We will post an additional update shortly. If you have any additional questions or concerns, please contact support at support@titank12.com or (888) 464-5467.

Thank you!

Problem Identified

LINQ School Nutrition (TITAN) has identified a potential issues that some districts may encounter on the point of sale. Users may be required to clear the session, and re-enter the POS ID, in order to access the register(s).

Please note, District (Admin) Users can clear the session via Configuration > Point of Service > Devices. Additionally, district users will find the POS ID via Configuration > District > District MGT (within the TITAN District Portal).

Our team is aware of the issue and we are looking to resolve it in a timely manner. We will post updates as we receive them. If you have any questions, please contact support at support@titank12.com. Thank you for your patience, we apologize for any inconvenience this is causing.