EMS LINQ, LLC

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  4. Issue

LINQ School Nutrition (TITAN) - Item Receipts & Purchasing Data

Resolved

All services are now operating as normal. We apologize for any inconvenience this has caused your users. If you have any additional questions or concerns, please contact LINQ School Nutrition, TITAN Support at support@titank12.com or (888) 464-5467. Thank you.

Monitoring

LINQ School Nutrition (TITAN) is continuing to monitor the situation. Our engineering team has made updates within the platform that should allow users to navigate to Items > Item Receipts and successfully access/post the item receipts. Your school district should start to see normal operations within the TITAN District Portal.

We will continue to keep you posted. Please feel free to reach out to Nutrition Support at support@titank12.com for more information. Thank you for your continued patience!

Investigating

LINQ School Nutrition (TITAN) is currently experiencing a disruption of services. This is isolated to the TITAN District Portal.

Issue(s): 1) When users navigate to Items > Item Receipts, the user will click the pencil and the system will log that user out of the system. This applies to item receipts that stemmed from orders or when trying to access item receipts that were manually created within the District Portal. 2 )Users are unable to run purchasing reports (Reports > Purchasing > Purchasing Data). A subset of users are experiencing the reports error out via Reports > Purchasing > Purchasing Data.

The team is aware of the situation and is currently working to resolve in a timely manner. Additional information will be posted here as it becomes available. We apologize for any inconvenience this has caused your users and thank you for your patience.

We apologize for what this is causing, thank you for your patience!